Q1. Which of the following best describes Knowledge Packet (KP)?

A. a unit or piece of knowledge used within a person's knowledge base B. a group of related knowledge packets forming a competency or knowledge area C. deep knowledge or capability developed within a knowledge cluster, often through learning and practice D. the ability to step back from a narrow knowledge area and view a situation from a broader angle

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: Knowledge Packet (KP) refers to a unit or piece of knowledge used within a person's knowledge base. Its main purpose is to represent individual elements of knowledge that can be combined or reused. The example 'a specific method learned for analysing customer data' is consistent with this concept.

Q2. What is the primary purpose of Knowledge Packet (KP) in design thinking?

A. to organize related knowledge into a meaningful domain B. to represent individual elements of knowledge that can be combined or reused C. to build depth and competence in a domain D. to see relationships and possibilities beyond one immediate knowledge cluster

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of Knowledge Packet (KP) is to represent individual elements of knowledge that can be combined or reused. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q3. A design team a specific method learned for analysing customer data. Which concept is most directly illustrated?

A. Knowledge Cluster (KC) B. Expertise C. Knowledge Packet (KP) D. Perspective

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates Knowledge Packet (KP) because a specific method learned for analysing customer data. The concept is specifically used to to represent individual elements of knowledge that can be combined or reused.

Q4. Which action would be the clearest application of Knowledge Packet (KP)?

A. marketing, finance and operations each forming different knowledge clusters B. a designer developing deep expertise in service research C. viewing a transport problem from the perspectives of passengers, operators and city planners D. a specific method learned for analysing customer data

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of Knowledge Packet (KP) is a specific method learned for analysing customer data. This is appropriate because the concept is intended to to represent individual elements of knowledge that can be combined or reused.

Q5. Which of the following best describes Knowledge Cluster (KC)?

A. a group of related knowledge packets forming a competency or knowledge area B. deep knowledge or capability developed within a knowledge cluster, often through learning and practice C. the ability to step back from a narrow knowledge area and view a situation from a broader angle D. a new arrangement or connection of knowledge packets that can create a different possibility

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: Knowledge Cluster (KC) refers to a group of related knowledge packets forming a competency or knowledge area. Its main purpose is to organize related knowledge into a meaningful domain. The example 'marketing, finance and operations each forming different knowledge clusters' is consistent with this concept.

Q6. What is the primary purpose of Knowledge Cluster (KC) in design thinking?

A. to build depth and competence in a domain B. to organize related knowledge into a meaningful domain C. to see relationships and possibilities beyond one immediate knowledge cluster D. to connect knowledge in ways that may lead to innovation

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of Knowledge Cluster (KC) is to organize related knowledge into a meaningful domain. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q7. A design team marketing, finance and operations each forming different knowledge clusters. Which concept is most directly illustrated?

A. Expertise B. Perspective C. Knowledge Cluster (KC) D. Idea

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates Knowledge Cluster (KC) because marketing, finance and operations each forming different knowledge clusters. The concept is specifically used to to organize related knowledge into a meaningful domain.

Q8. Which action would be the clearest application of Knowledge Cluster (KC)?

A. a designer developing deep expertise in service research B. viewing a transport problem from the perspectives of passengers, operators and city planners C. combining a queue-management concept with a food-ordering workflow D. marketing, finance and operations each forming different knowledge clusters

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of Knowledge Cluster (KC) is marketing, finance and operations each forming different knowledge clusters. This is appropriate because the concept is intended to to organize related knowledge into a meaningful domain.

Q9. Which of the following best describes Expertise?

A. deep knowledge or capability developed within a knowledge cluster, often through learning and practice B. the ability to step back from a narrow knowledge area and view a situation from a broader angle C. a new arrangement or connection of knowledge packets that can create a different possibility D. the convergence of multiple knowledge clusters toward a shared direction or purpose

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: Expertise refers to deep knowledge or capability developed within a knowledge cluster, often through learning and practice. Its main purpose is to build depth and competence in a domain. The example 'a designer developing deep expertise in service research' is consistent with this concept.

Q10. What is the primary purpose of Expertise in design thinking?

A. to see relationships and possibilities beyond one immediate knowledge cluster B. to build depth and competence in a domain C. to connect knowledge in ways that may lead to innovation D. to combine complementary knowledge for a coherent solution

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of Expertise is to build depth and competence in a domain. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q11. A design team a designer developing deep expertise in service research. Which concept is most directly illustrated?

A. Perspective B. Idea C. Expertise D. Alignment

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates Expertise because a designer developing deep expertise in service research. The concept is specifically used to to build depth and competence in a domain.

Q12. Which action would be the clearest application of Expertise?

A. viewing a transport problem from the perspectives of passengers, operators and city planners B. combining a queue-management concept with a food-ordering workflow C. engineering, business and user research teams agreeing on a common solution direction D. a designer developing deep expertise in service research

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of Expertise is a designer developing deep expertise in service research. This is appropriate because the concept is intended to to build depth and competence in a domain.

Q13. Which of the following best describes Perspective?

A. the ability to step back from a narrow knowledge area and view a situation from a broader angle B. a new arrangement or connection of knowledge packets that can create a different possibility C. the convergence of multiple knowledge clusters toward a shared direction or purpose D. a framework of five drivers of design associated with Skill, Expertise, Perspective, Idea and Alignment

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: Perspective refers to the ability to step back from a narrow knowledge area and view a situation from a broader angle. Its main purpose is to see relationships and possibilities beyond one immediate knowledge cluster. The example 'viewing a transport problem from the perspectives of passengers, operators and city planners' is consistent with this concept.

Q14. What is the primary purpose of Perspective in design thinking?

A. to connect knowledge in ways that may lead to innovation B. to see relationships and possibilities beyond one immediate knowledge cluster C. to combine complementary knowledge for a coherent solution D. to describe drivers that support design growth and capability

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of Perspective is to see relationships and possibilities beyond one immediate knowledge cluster. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q15. A design team viewing a transport problem from the perspectives of passengers, operators and city planners. Which concept is most directly illustrated?

A. Idea B. Alignment C. Perspective D. SEPIA

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates Perspective because viewing a transport problem from the perspectives of passengers, operators and city planners. The concept is specifically used to to see relationships and possibilities beyond one immediate knowledge cluster.

Q16. Which action would be the clearest application of Perspective?

A. combining a queue-management concept with a food-ordering workflow B. engineering, business and user research teams agreeing on a common solution direction C. a team deliberately building expertise while connecting multiple perspectives D. viewing a transport problem from the perspectives of passengers, operators and city planners

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of Perspective is viewing a transport problem from the perspectives of passengers, operators and city planners. This is appropriate because the concept is intended to to see relationships and possibilities beyond one immediate knowledge cluster.

Q17. Which of the following best describes Idea?

A. a new arrangement or connection of knowledge packets that can create a different possibility B. the convergence of multiple knowledge clusters toward a shared direction or purpose C. a framework of five drivers of design associated with Skill, Expertise, Perspective, Idea and Alignment D. a framework of five frictional forces: Doubt, Conflict, Anger, Fear and Ego

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: Idea refers to a new arrangement or connection of knowledge packets that can create a different possibility. Its main purpose is to connect knowledge in ways that may lead to innovation. The example 'combining a queue-management concept with a food-ordering workflow' is consistent with this concept.

Q18. What is the primary purpose of Idea in design thinking?

A. to combine complementary knowledge for a coherent solution B. to connect knowledge in ways that may lead to innovation C. to describe drivers that support design growth and capability D. to recognize mental or interpersonal barriers that can obstruct design work

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of Idea is to connect knowledge in ways that may lead to innovation. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q19. A design team combining a queue-management concept with a food-ordering workflow. Which concept is most directly illustrated?

A. Alignment B. SEPIA C. Idea D. DCAFE

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates Idea because combining a queue-management concept with a food-ordering workflow. The concept is specifically used to to connect knowledge in ways that may lead to innovation.

Q20. Which action would be the clearest application of Idea?

A. engineering, business and user research teams agreeing on a common solution direction B. a team deliberately building expertise while connecting multiple perspectives C. a team addressing fear of failure before testing an uncertain prototype D. combining a queue-management concept with a food-ordering workflow

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of Idea is combining a queue-management concept with a food-ordering workflow. This is appropriate because the concept is intended to to connect knowledge in ways that may lead to innovation.

Q21. Which of the following best describes Alignment?

A. the convergence of multiple knowledge clusters toward a shared direction or purpose B. a framework of five drivers of design associated with Skill, Expertise, Perspective, Idea and Alignment C. a framework of five frictional forces: Doubt, Conflict, Anger, Fear and Ego D. a framework of three capacity levers: Vulnerability, Appreciation and Limiting Beliefs

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: Alignment refers to the convergence of multiple knowledge clusters toward a shared direction or purpose. Its main purpose is to combine complementary knowledge for a coherent solution. The example 'engineering, business and user research teams agreeing on a common solution direction' is consistent with this concept.

Q22. What is the primary purpose of Alignment in design thinking?

A. to describe drivers that support design growth and capability B. to combine complementary knowledge for a coherent solution C. to recognize mental or interpersonal barriers that can obstruct design work D. to examine factors that can expand or constrain individual and team capacity

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of Alignment is to combine complementary knowledge for a coherent solution. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q23. A design team engineering, business and user research teams agreeing on a common solution direction. Which concept is most directly illustrated?

A. SEPIA B. DCAFE C. Alignment D. VAL

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates Alignment because engineering, business and user research teams agreeing on a common solution direction. The concept is specifically used to to combine complementary knowledge for a coherent solution.

Q24. Which action would be the clearest application of Alignment?

A. a team deliberately building expertise while connecting multiple perspectives B. a team addressing fear of failure before testing an uncertain prototype C. a team openly admitting uncertainty and using positive reinforcement to learn D. engineering, business and user research teams agreeing on a common solution direction

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of Alignment is engineering, business and user research teams agreeing on a common solution direction. This is appropriate because the concept is intended to to combine complementary knowledge for a coherent solution.

Q25. Which of the following best describes SEPIA?

A. a framework of five drivers of design associated with Skill, Expertise, Perspective, Idea and Alignment B. a framework of five frictional forces: Doubt, Conflict, Anger, Fear and Ego C. a framework of three capacity levers: Vulnerability, Appreciation and Limiting Beliefs D. a mindset that enables people to observe, connect, question and create beyond habitual assumptions

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: SEPIA refers to a framework of five drivers of design associated with Skill, Expertise, Perspective, Idea and Alignment. Its main purpose is to describe drivers that support design growth and capability. The example 'a team deliberately building expertise while connecting multiple perspectives' is consistent with this concept.

Q26. What is the primary purpose of SEPIA in design thinking?

A. to recognize mental or interpersonal barriers that can obstruct design work B. to describe drivers that support design growth and capability C. to examine factors that can expand or constrain individual and team capacity D. to support creative, user-centred and adaptive problem solving

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of SEPIA is to describe drivers that support design growth and capability. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q27. A design team a team deliberately building expertise while connecting multiple perspectives. Which concept is most directly illustrated?

A. DCAFE B. VAL C. SEPIA D. Design mind

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates SEPIA because a team deliberately building expertise while connecting multiple perspectives. The concept is specifically used to to describe drivers that support design growth and capability.

Q28. Which action would be the clearest application of SEPIA?

A. a team addressing fear of failure before testing an uncertain prototype B. a team openly admitting uncertainty and using positive reinforcement to learn C. a team treating unexpected user behaviour as a learning opportunity D. a team deliberately building expertise while connecting multiple perspectives

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of SEPIA is a team deliberately building expertise while connecting multiple perspectives. This is appropriate because the concept is intended to to describe drivers that support design growth and capability.

Q29. Which of the following best describes DCAFE?

A. a framework of five frictional forces: Doubt, Conflict, Anger, Fear and Ego B. a framework of three capacity levers: Vulnerability, Appreciation and Limiting Beliefs C. a mindset that enables people to observe, connect, question and create beyond habitual assumptions D. a unit or piece of knowledge used within a person's knowledge base

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: DCAFE refers to a framework of five frictional forces: Doubt, Conflict, Anger, Fear and Ego. Its main purpose is to recognize mental or interpersonal barriers that can obstruct design work. The example 'a team addressing fear of failure before testing an uncertain prototype' is consistent with this concept.

Q30. What is the primary purpose of DCAFE in design thinking?

A. to examine factors that can expand or constrain individual and team capacity B. to recognize mental or interpersonal barriers that can obstruct design work C. to support creative, user-centred and adaptive problem solving D. to represent individual elements of knowledge that can be combined or reused

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of DCAFE is to recognize mental or interpersonal barriers that can obstruct design work. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q31. A design team a team addressing fear of failure before testing an uncertain prototype. Which concept is most directly illustrated?

A. VAL B. Design mind C. DCAFE D. Knowledge Packet (KP)

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates DCAFE because a team addressing fear of failure before testing an uncertain prototype. The concept is specifically used to to recognize mental or interpersonal barriers that can obstruct design work.

Q32. Which action would be the clearest application of DCAFE?

A. a team openly admitting uncertainty and using positive reinforcement to learn B. a team treating unexpected user behaviour as a learning opportunity C. a specific method learned for analysing customer data D. a team addressing fear of failure before testing an uncertain prototype

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of DCAFE is a team addressing fear of failure before testing an uncertain prototype. This is appropriate because the concept is intended to to recognize mental or interpersonal barriers that can obstruct design work.

Q33. Which of the following best describes VAL?

A. a framework of three capacity levers: Vulnerability, Appreciation and Limiting Beliefs B. a mindset that enables people to observe, connect, question and create beyond habitual assumptions C. a unit or piece of knowledge used within a person's knowledge base D. a group of related knowledge packets forming a competency or knowledge area

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: VAL refers to a framework of three capacity levers: Vulnerability, Appreciation and Limiting Beliefs. Its main purpose is to examine factors that can expand or constrain individual and team capacity. The example 'a team openly admitting uncertainty and using positive reinforcement to learn' is consistent with this concept.

Q34. What is the primary purpose of VAL in design thinking?

A. to support creative, user-centred and adaptive problem solving B. to examine factors that can expand or constrain individual and team capacity C. to represent individual elements of knowledge that can be combined or reused D. to organize related knowledge into a meaningful domain

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of VAL is to examine factors that can expand or constrain individual and team capacity. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q35. A design team a team openly admitting uncertainty and using positive reinforcement to learn. Which concept is most directly illustrated?

A. Design mind B. Knowledge Packet (KP) C. VAL D. Knowledge Cluster (KC)

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates VAL because a team openly admitting uncertainty and using positive reinforcement to learn. The concept is specifically used to to examine factors that can expand or constrain individual and team capacity.

Q36. Which action would be the clearest application of VAL?

A. a team treating unexpected user behaviour as a learning opportunity B. a specific method learned for analysing customer data C. marketing, finance and operations each forming different knowledge clusters D. a team openly admitting uncertainty and using positive reinforcement to learn

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of VAL is a team openly admitting uncertainty and using positive reinforcement to learn. This is appropriate because the concept is intended to to examine factors that can expand or constrain individual and team capacity.

Q37. Which of the following best describes Design mind?

A. a mindset that enables people to observe, connect, question and create beyond habitual assumptions B. a unit or piece of knowledge used within a person's knowledge base C. a group of related knowledge packets forming a competency or knowledge area D. deep knowledge or capability developed within a knowledge cluster, often through learning and practice

Check Answer

Correct Answer: A   |   Marks: 1

Explanation: Design mind refers to a mindset that enables people to observe, connect, question and create beyond habitual assumptions. Its main purpose is to support creative, user-centred and adaptive problem solving. The example 'a team treating unexpected user behaviour as a learning opportunity' is consistent with this concept.

Q38. What is the primary purpose of Design mind in design thinking?

A. to represent individual elements of knowledge that can be combined or reused B. to support creative, user-centred and adaptive problem solving C. to organize related knowledge into a meaningful domain D. to build depth and competence in a domain

Check Answer

Correct Answer: B   |   Marks: 1

Explanation: The primary purpose of Design mind is to support creative, user-centred and adaptive problem solving. This makes it different from the other options, which describe the roles of related concepts rather than the selected concept.

Q39. A design team a team treating unexpected user behaviour as a learning opportunity. Which concept is most directly illustrated?

A. Knowledge Packet (KP) B. Knowledge Cluster (KC) C. Design mind D. Expertise

Check Answer

Correct Answer: C   |   Marks: 1

Explanation: The scenario illustrates Design mind because a team treating unexpected user behaviour as a learning opportunity. The concept is specifically used to to support creative, user-centred and adaptive problem solving.

Q40. Which action would be the clearest application of Design mind?

A. a specific method learned for analysing customer data B. marketing, finance and operations each forming different knowledge clusters C. a designer developing deep expertise in service research D. a team treating unexpected user behaviour as a learning opportunity

Check Answer

Correct Answer: D   |   Marks: 1

Explanation: A direct application of Design mind is a team treating unexpected user behaviour as a learning opportunity. This is appropriate because the concept is intended to to support creative, user-centred and adaptive problem solving.